Pay debt in New Zealand

You can pay online using your Visa credit or debit card, or MasterCard. Have ready:

• your name and client number
• Visa or MasterCard details:
  • name of the person on the card
  • card number
  • expiry date
  • card verification number
• the amount you'd like to pay.

You can make a one-off payment or regular automatic payments using internet or telephone banking. Your bank may charge you for these services.

To set up the payments you’ll need:

• Work and Income Debtors Account number: 03-0049-0006243-025
• In the 'reference' field put 'D' followed by your 9 digit client number.

You also need to call our Collections Unit or email Collections_Unit@msd.govt.nz to let them know:

• how much you’ll be paying
• how often the payments will be made

• when the payments will start.

If you want to repay your debt by getting an amount deducted from your wages you need to call our Collections Unit

They will contact your employer to arrange repayments.

You can set up automatic payments at your bank. They may charge you for this service.

To set up the payments:

1. download and print the Authority Form for Debt Repayments (below)
2. fill in your bank and account details
3. choose how often the payments will be made
4. enter the date the payments will start
5. write your client number after the D in the payee details
6. take the form to your bank.

You also need to contact our Collections Unit to them know:

• how much you’ll be paying
• how often the payments will be made
• when the payments will start.

Authority Form for Debt Repayments (PDF 58.6KB)

To make a payment by cheque:

1. Make the cheque out to Work and Income.
2. Write your name and client number on the back.
3. Post your cheque to:

   National Crown Revenue
   PO Box 31344
   Lower Hutt 5040