Your RealMe login

Narrator [00:00:01:0]: To use StudyLink’s online services you're going to need a RealMe login. RealMe as a secure login service managed by the Department of Internal Affairs. There are two types of logins. RealMe verified identity or RealMe standard login. A verified identity as a bit more involved than a standard RealMe login. You will need to have your photo taken and provide identity information. But you won't need to provide your identity documents to us when you apply for a Student Allowance or Loan.

[Images on screen of a laptop showing the Real Me logo. Image on screen of staff member pointing to words on screen – pointing left to a RealMe logo with words ‘Verified’ added, then pointing right to words on screen of just the RealMe logo]

Narrator [00:00:32:16]: If you want to use a RealMe verified identity, you'll need to make sure you set one up well in advance of applying. It can take a bit of time for DIA to confirm your identity. But if that's not for you or you're worried, you've left it too late, the standard RealMe login is the simplest option and you can use it straight away.

[Image on screen of a clock]

Narrator [00:00:51:06]: You can create this login when you apply via StudyLink but you’ll need to give us your identity documents after you've applied. All you need for setting this up as an email address and a password.

[Image of a laptop with the page to go to on the StudyLink website to login]

Staff member [00:01:02:23]: Please don't use a school email address, make sure you use your personal email.

[Staff member on screen talking to camera]

Narrator [00:01:06:19]: You will use your RealMe login to access all of StudyLink’s online services including MyStudyLink and Connect. Make sure you only create one RealMe login as we link it to your client number.

[Image on screen of a laptop showing the Real Me login page, followed by StudyLink website pages. Words on screen ‘Trouble logging in, check out the info on our website.]