Repaying debt while getting a Student Allowance

If you don't already have an arrangement with us, we'll set up a repayment amount of $25 a week. 

You can call us on 0800 88 99 00 to:

• discuss debt repayments (you can request a call back if you want to)
• talk to us about any questions you have about your debt.

We'll set up your debt repayments so they come out of your Student Allowance. Call us on 0800 88 99 00 if you want to change the debt repayment amount.

If you want to pay the debt off faster, you can also make extra repayments at any time via internet or telephone banking.

Set up repayment via internet or telephone banking

You can make a one-off payment or set up regular payments using internet or telephone banking. Your bank may charge you for these services.

Account number

To set up the payments you'll need the Work and Income Debtors Account number: 03-0049-0006243-025 (the suffix can be 025 or 25).

Reference

In the reference field, you need to put the letter 'D', followed by your 9 digit client number.

If you owe us money and your Student Allowance is about to stop, you need to call us on 0800 88 99 00 to discuss your repayment options.

You'll be able to pay your debt off either:

• in a lump sum, or
• each week at an amount you can afford.

If you're going into full-time work

If you’re going into full-time work and can get 'Assistance to Transition into Employment' from Work and Income, you may be able to stop repaying your debt for 3 months. This is called a 3 month debt recovery suspension. This is to help you pay for work related costs.

Talk to Work and Income about whether you qualify for this payment.