Your debt with us
If you owe us money, outside your Student Loan, we expect you to pay it back. This may take time and we’ll work with you to come up with a repayment plan you can afford.
The most important thing is not to ignore your debt. If you’re having trouble paying it back you need to talk to us about your situation.
Examples of debt
Three of the most common ways to get into debt are:
we paid you too much for Student Allowance or other payments (eg, Accommodation Supplement)
This can happen if you didn't tell us:
- your correct income before we paid you
- your income increased
- about a change in circumstances, eg you withdrew from study, started work or you no longer have a partner.
This is money we’ve paid with the understanding that you will have to pay it back. It’s usually for things you really need and can’t afford at the time, eg, a bond assistance, school uniforms or a rent payment.
This is when you're getting a benefit that you're not allowed to get while you're studying (eg, you're studying full-time and get Jobseeker Support). It could also be that you got a debt while on a benefit.