Student experience online survey

Your feedback helps us understand what we’re doing well and where we can do better. We'll use your feedback to improve services, systems and the way we work with students.

In some situations, the survey team may get in touch with you, for example if:

• we think we may be able to fix or improve things for you
• we want to better understand your experience
• we're worried you or someone else is being harmed or at risk of harm (we may also contact emergency services if needed)
• we think we might be paying you too little or too much (based on your feedback).

We'll keep your information safe

We’ll keep your information safe and secure so unauthorised people can't use it. We have systems and safeguards in place to control how we collect, manage and use your feedback. These help us to keep it safe.

If you get an email, it will come from noreply@surveys.msd.govt.nz

We’ll never ask you to provide confidential personal details, like your passwords or bank account numbers, as part of this survey.

If you’re not sure the survey you received is valid, please contact us.

If you don’t want to get these client experience surveys from us in the future, you can opt out by:

• selecting the ‘opt-out’ button, if you get an email
• contacting us by email at Experience_Monitors@msd.govt.nz.