2024 Easter payments and opening hours
12 March 2024.
When you'll be paid and when our contact centre is open over Easter 2024.
Payment dates
If your normal pay day is Tuesday 2 April, your payment will be processed early. This means it may be paid into your bank account from Friday 29 March. Processing times may vary depending on which bank you're with.
All other payments over Easter will not change.
Our contact centre
Our contact centre will be closed for the public holidays on:
- Good Friday - 29 March
- Easter Monday - 1 April
Our contact centre will be open on Saturday 30 March from 8am to 1pm.
Declare your income early
If you declare your income regularly, you may need to do this earlier than usual.
If you're normally paid on Tuesday 2 April, you need to declare your income before 11:59pm Wednesday 27 March.
Online services
MyStudyLink will be available as usual.
You can use our online services to:
- apply for a food grant and dental costs
- declare your wages
- tell us about a change in address, phone or accommodation costs
- view your payment details
- check your payment card transactions
- and more.