Christmas and New Year pay dates and office hours
25 November 2024.
When you'll be paid and when we're open over 2024 Christmas holidays.
Payment dates
Week 23 December - 29 December
If you normally get paid on: |
You'll be paid on: |
| Tuesday 24 December | no change |
| Wednesday 25 December | Tuesday 24 December |
| Thursday 26 December | Tuesday 24 December |
Week 30 December - 5 January
If you normally get paid on: |
You'll be paid on: |
| Tuesday 31 December | no change |
| Wednesday 1 January | Tuesday 31 December |
| Thursday 2 January | Tuesday 31 December |
Childcare payments
We can't pay childcare between the Christmas and New Year break if the childcare centre is closed.
Declare your income early
If you declare your income regularly, you may need to do this earlier than usual.
Week 23 December - 29 December
You need to declare your income before 10pm Monday 23 December 2024
Week 30 December - 5 January
You need to declare your income before 10pm Monday 30 December 2024
Offices and contact centre operating hours
All our offices and our contact centre are closed on these dates:
- Wednesday 25 December, Christmas Day
- Thursday 26 December, Boxing Day
- Wednesday 1 January, New Year's Day
- Thursday 2 January, day after New Year's Day.
Our online services
You can use MyStudyLink at any time, including public holidays. MyStudyLink is our online service where you can apply and manage your information online.
You can use it to do things like:
- declare income for your Student Allowance
- claim course-related costs on your Student Loan
- check the status of your application
- view and update your Student Loan living costs.