Contact StudyLink

About this form

Use this form to contact StudyLink online. We'll email you back within 10 working days.

Please note the questions in this form may change dynamically based on your answers to previous questions.

Keeping a copy of this form

After you submit the form, you’ll see a confirmation page with all the information you entered. If you want to keep a copy, you can print that page or save it as a PDF using the browser’s print function. We can’t provide you with a copy of the form later.

Personal details

Client number (optional)

This is a 9-digit number we issue you, the first time you deal with us. You can find this on letters from us, or on your Community Services or SuperGold Card. If you don't have one, or can't find it, you can request one using the Request a client number form

IRD number (optional)

If you’re not sure, you can search for your IRD number

First name(s) (required)

Last name (required)

Date of birth (required)

Please type the date as day / month / year.

Contact Details

Email (required)

Phone number (optional)

International numbers must start with a plus sign +

Your question

What is your question about? (required)

If you're having issues accessing MyStudyLink, please let us know the reference number shown in the message when you tried to access it.

Please provide the name of your employer, the Monday to Sunday dates for the week that you are declaring and the gross (before tax) income you earned including any holiday pay. If you do not know your gross income for the week then please let us know how many hours you worked, your hourly rate, and whether you are paid holiday pay each week on top of your hourly rate.

Please also let us know whether you have withdrawn from your study. If so, include the date you withdrew.

If you need to declare your income, please use the 'Declare Income' option.

Student loan topic (optional)

Question (required)

You can write up to 1000 characters, including spaces.

Declarations

I have read the Ministry of Social Development's privacy notice and understand how my information will be used (required)

MSD Number