Christmas and New Year pay dates and office hours
09 December 2022.
When you'll be paid and when we're open over Christmas and the New Year.
Payment dates
Christmas week - 19 December to 25 December
All payments during the Christmas week, Tuesday 20, Wednesday 21 and Thursday 22 December, will be the same. There will be no changes.
Week after Christmas/New Year's - 26 December to 1 January
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If you normally get paid on: |
You'll be paid on: |
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Tuesday 27 December |
Friday 23 December |
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Wednesday 28 December |
Saturday 24 December |
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Thursday 29 December |
Thursday 29 December |
Week after New Year's - 2 January to 8 January
|
If you normally get paid on: |
You'll be paid on: |
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Tuesday 3 January |
Friday 30 December |
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Wednesday 4 January |
Saturday 31 December |
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Thursday 5 January |
Thursday 5 January |
Childcare payments
We can't pay childcare between the Christmas and New Year break if the childcare centre is closed.
Contact centre closures
Our contact centres are closed on these dates:
- Monday 26 December, Christmas Day observed
- Tuesday 27 December, Boxing Day observed
- Monday 2 January, New Year's Day observed
- Tuesday 3 January, day after New Year's Day observed.
Our online services
You can use MyStudyLink at any time, including public holidays. You can use it to do things like:
- check the status of your application
- update your Student Loan living costs
- claim course-related costs
- re-apply for your Student Allowance and Student Loan.