12 February 2020.
The 2020 study year has started, which means this is our busiest time of the year. If you've applied for a Student Loan or Allowance, here's some things you need to know.
Waiting on an application
We’re working hard to get all applications processed. You can check on your application in MyStudyLink.
When payments start
The earliest we can start paying Student Allowance or Student Loan living costs is in the second week of your course.
Once your payment is approved, we’ll let you know how much it is and when it will be paid. You can also check this information in MyStudyLink.
Getting in touch
Our contact centres are pretty busy at this time of year. We’re working hard to answer your calls, so please hold on for us.
You can use MyStudyLink to get some things done online.